Assistance to US Military/DOD charters requires special attention and care, for which ARE is prepared with highly experienced personnel. We are present in all the military airports throughout Italy, offering a variety of services such as:
Arranging crew layover coordination, hotels, and ground transportation services.
Coordinating catering requests
Operational functions: ATC slot, flight plan coordination through Base Ops; liaise with the TACC and local military departments.
Full supervision of ramp and aircraft turnaround.
Ensure all services airside (fuel, catering, cleaning etc.) required for turnaround are on site upon aircraft arrival and ready to act immediately.
Management of delays, arranging for passenger welfare and assistance as per AMC contract requirements.
Liaise with local base ops for any discrepancies related to flight operations, such as AMC violations and/or delays, which will immediately be transmitted to the airline with complete report.
Contact with airline and down-line stations for any special loading and/or crew request.